Last updated: July 31, 2026
Mendly ("Mendly", "we", "us", "our") is developed and operated by LIMBIC APPS YAZILIM LTD STI. This Privacy Policy explains what information Mendly collects, how it is used, who it is shared with, and the choices you have — across the Mendly iPhone app, its Apple Watch companion, and its Home Screen / Lock Screen widgets (together, the "App" or "Service").
Mendly is designed for couples: two people pair their devices together with a short code, and everything meaningful you create in the App — answers, photos, reconnection signals — is shared only with the one partner you are paired with. This policy explains exactly what that involves.
By using Mendly, you agree to the collection and use of information as described here. If you do not agree, please do not use the App.
Mendly does NOT require an email address, phone number, or social login to create an account. When you first open the App, we automatically generate an anonymous, device-based identifier (via Firebase Anonymous Authentication) that lets your device securely talk to our backend. To connect with your partner, one of you generates a short pairing code and the other enters it — this links your two anonymous identifiers together as a "pair." We do not know your legal name unless you choose to type one in as a display nickname for your partner (see below), and that nickname is stored only on your own device.
The core of Mendly is content the two of you generate together, which is stored on our servers so it can sync between your devices:
If you choose to take a photo — a profile photo, an in-the-moment "poke" photo, or a photo for the shared daily-memory feature — it is uploaded to Firebase Cloud Storage and becomes visible to your paired partner. Mendly only accesses your device camera when you actively tap to take a photo within the App; we do not access your camera in the background or without your action, and we do not access your photo library except through the picker you invoke yourself.
Subscriptions and one-time purchases are processed by Apple's App Store and managed on our behalf by RevenueCat. Mendly receives only your entitlement status (e.g., "premium: active") — we never see or store your payment card number, billing address, or other payment details.
Some personalization inputs — your age bracket, your relationship start date, your chosen reconnection style ("Wall" or "Bridge"), your poke style preference, and any nickname you give your partner — are stored locally on your device only. They never leave your device or reach our servers, and are used purely to tailor what you see (e.g. an anniversary reminder or an age-appropriate daily question).
We do not sell your personal information. We do not use your content to serve you third-party advertising.
Several Mendly features use AI to turn what you write into something personalized — a conversation-opening sentence after a disconnect, a weekly couple's question, a playful relationship "archetype," or a verdict on a guessing game. To do this, the relevant free text you submit (for example, your episode account or your question answers) is sent to third-party AI providers — OpenAI and, via the OpenRouter routing service, Google's Gemini models — for processing on our behalf.
AI-generated suggestions are provided for personal reflection and conversation — they are not professional relationship, psychological, or therapeutic advice. See our Terms of Use for the full disclaimer.
Mendly's entire design is built around exactly one relationship: you and the one partner you're paired with. Content is never shown to anyone outside your pair. Within your pair, however, we deliberately protect one specific thing:
Your partner's "I'm ready to reconnect" signal is never revealed to you unless you have also signaled that you're ready. If your partner reaches out first, the App keeps that private on our servers — you'll only ever see a soft, non-specific hint that something is happening, never confirmation of their status — until the moment you signal too, at which point the reunion completes for both of you simultaneously. This is a deliberate privacy rule built into the App's logic, not just a policy promise: your app never receives your partner's raw readiness value from our servers unless the condition is met.
You can end your pairing at any time from Settings. Doing so stops future sharing between the two accounts; see Section 8 for what happens to existing data.
We rely on the following service providers (sub-processors) to operate Mendly. Each processes data only as needed to provide their service to us.
We do not use advertising identifiers (IDFA) and do not show an App Tracking Transparency prompt, because Mendly does not track you across other companies' apps or websites for advertising purposes.
Mendly sends push notifications for partner activity — a poke, a reconciliation, an answered question, a daily ritual reminder. You can disable notifications at any time in iOS Settings → Notifications → Mendly. Disabling notifications does not affect the App's other functionality.
We retain your pairing and content data for as long as your account exists, so your history (answers, photos, memories) stays available to you and your partner. If you unpair, your two accounts stop syncing new content, but existing shared content is not automatically erased from our servers.
To request full deletion of your data — your account, pairing history, photos, and all associated content — email us at support@limbicapps.com from any address, describing your request. We will verify and process deletion requests within a reasonable time, consistent with applicable law.
Depending on where you live, you may have rights to:
To exercise any of these rights, contact us at support@limbicapps.com. We will respond within the timeframe required by applicable law.
Mendly is intended for adults aged 18 and older and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at support@limbicapps.com and we will delete it.
We use industry-standard technical and organizational measures — including encryption in transit, access-controlled cloud infrastructure, and strict database rules that permit only the two paired members to read a pair's data — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our service providers operate data centers in multiple countries, including the United States. By using Mendly, you understand that your information may be transferred to and processed in countries other than your own, which may have different data protection laws.
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App. Continued use of Mendly after changes take effect constitutes acceptance of the revised policy.
LIMBIC APPS YAZILIM LTD STI
Email: support@limbicapps.com